Wabi Matcha | Shipping

We understand the importance of receiving your order promptly. To ensure efficient processing, please be advised of our dispatch schedule:

  • Monday to Friday: Orders received by 2:00 PM NZST will be dispatched the same business day.
  • Saturday: Orders received by midday (12:00 PM) NZST will be dispatched on Saturday.
  • Sunday: Orders placed on Sunday will be dispatched on the following business day (Monday).

Shipping Information:

  • New Zealand: We offer free shipping via NZ Post Overnight courier for orders over $55. 
  • Australia: Free shipping is available on orders over $85 AUD and are sent via International Tracked Courier.  For orders under this threshold, shipping is $22.50 AUD.
  • International: For customers outside New Zealand and Australia, please contact us to find out your specific rates.

Please note: These are estimated dispatch times and may vary depending on order volume. 

Easy Returns:

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a 30-day return policy for most online purchases. Items must be returned in original condition. Please visit our returns policy page for full details and instructions on initiating a return.