We understand the importance of receiving your order promptly. To ensure efficient processing, please be advised of our dispatch schedule:
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Monday to Friday: Orders received by 3:00 PM NZST will be dispatched the same business day.
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Saturday: Orders received by midday (12:00 PM) NZST will be dispatched on Saturday.
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Sunday: Orders placed on Sunday will be dispatched on the following business day (Monday).
Shipping Information:
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New Zealand: We offer free shipping via NZ Post Overnight courier for orders over $30 (urban areas) and $40 (rural areas).
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Australia: Free shipping is available on orders over $70 AUD and are sent via International Tracked Courier. For orders under this threshold, shipping is $18.50 AUD.
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International: For customers outside New Zealand and Australia, free shipping is available on orders over $60 USD and are sent via International Tracked Courier.
Please note: These are estimated dispatch times and may vary depending on order volume. For more detailed shipping information, please visit our dedicated shipping information page.
Easy Returns:
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a 30-day return policy for most online purchases. Items must be returned in original condition. Please visit our returns policy page for full details and instructions on initiating a return.
